Quarantine Locations
Keep suspect stock
out of your sellable count.
Returns, damaged goods, and suspect items stay isolated until someone inspects and dispositions them.
Why quarantine matters.
Returns gone wrong
Customer returns a product. Without inspection, it goes back to sellable stock. Next customer receives used or damaged goods. Two unhappy customers.
Quality issues
A batch has potential defects. You need to hold it while investigating, but you can't just delete it from inventory. Visibility without sellability.
Damaged receiving
Shipment arrives with visible damage. Some units are fine, some aren't. Separate the bad units while counting and stocking the good ones.
Quarantine types.
Quarantine locations hold stock but exclude it from available-to-sell quantity.
Returns quarantine
All returns land here first. Inspection determines: restock as-is, restock after cleaning, sell as refurbished, or dispose.
Quality hold
Suspect batches held for investigation. Customer complaints, QC failures, or supplier issues trigger holds pending review.
Damaged goods
Visibly damaged inventory awaiting disposition. May be salvageable, repairable, or destined for disposal or donation.
Inventory view with quarantine.
Returns quarantine workflow.
Return received
Package arrives and is received into a return bin inside your Primary Storage Zone. Items that need holding move to your quarantine location with a bin transfer.
Inspection
QC staff inspects item. Checks for damage, completeness, and resale condition. Records inspection notes and photos.
Disposition decision
Select disposition: restock (move to sellable), refurbish (rework zone), or dispose (write off).
Move to destination
Item moves from quarantine to final location. If restocked, available-to-sell updates. If disposed, COGS adjusts.
Disposition options.
Restock as-is
Item passes inspection. Move to sellable inventory. Same SKU, full price.
Refurbish
Needs cleaning or minor repair. Move to rework zone, then restock or sell as refurbished.
Sell as B-stock
Cosmetic damage only. Create B-stock SKU, discount price, or route to outlet channel.
Dispose
Not salvageable. Write off inventory, record disposal reason. Donate if applicable.
FAQ
Common questions.
How do quarantine locations affect inventory counts?
How do returns get into quarantine?
Do 3PL warehouses have a quarantine location?
How does quarantine affect financials?
Related features.
Agentic ERP
Run it with your own AI agents.
Let AI do the busywork. Point Claude Code at the CLI to pull everything sitting in quarantine and move it on without clicking through screens.
Live in weeks.
No Consultants required.
See how Fulfil handles returns quarantine, quality holds, and disposition workflows.