Inventory Management

Serial number tracking.
Every unit uniquely identified.

Every unit uniquely identified. Know exactly which serial number shipped to which customer for warranty claims, returns, and theft prevention.

Why serial numbers matter.

01

Warranty fraud

Customer claims warranty on a product you never shipped them. Without serial tracking, you can't verify the claim.

02

Return fraud

Customer returns a different unit than what you shipped. Serial tracking catches the swap immediately.

03

Asset tracking

High-value equipment needs item-level tracking. Know exactly where each unit is in your supply chain.

Key capabilities.

Serial numbers are a special case of lot numbers where each lot contains exactly one unit.

01

Scan at receiving

Capture serial numbers when inventory arrives. Each unit gets a unique identifier in the system.

02

Scan at packing

Verify the correct serial number is packed for each order. The system blocks wrong items.

03

Shipment history

Look up any serial number to see which customer received it and when.

04

Return validation

When processing returns, verify the serial matches what was originally shipped.

Common use cases.

01

Electronics

Track laptops, phones, and devices with manufacturer serial numbers.

02

Equipment

Tools, machinery, and equipment requiring individual tracking.

03

High-value items

Jewelry, watches, and luxury goods with certificate tracking.

04

Warranty products

Any product with warranty that requires proof of purchase validation.

FAQ

Common questions.

How do I track a serial number in Fulfil?
Serial numbers are captured at pack time in the warehouse. When a packer scans or enters a serial number during packing, Fulfil records it against that shipment. You can look up any serial number to see its complete history.
Can I look up a product by serial number?
Yes. Search any serial number in Fulfil to see the full item history: which supplier it came from, which order it shipped on, and which customer received it.
What is the difference between lot numbers and serial numbers?
Lot numbers group multiple units with shared characteristics (same production batch). Serial numbers uniquely identify a single unit.
Can I track serial numbers without scanning at every warehouse step?
Serial numbers are only required at pack time, not at pick. The picker works normally; the packer scans or enters the serial number when preparing the shipment. This keeps the additional handling minimal.
Does serial tracking slow down packing?
It adds one scan or entry per serialised item. For high-value products where fraud prevention and warranty validation matter, this tradeoff is worthwhile. Many brands only serialise their highest-value SKUs.

See how it works
with serial numbers.

See how Fulfil handles unique item tracking for warranty and fraud prevention.