Omnichannel Fulfillment
Buy online,
pick up in-store.
Turn your stores into fulfillment nodes. Customers order online and pick up the same day, driving foot traffic and reducing shipping costs.
Why BOPIS matters.
Reduce shipping costs
No last-mile delivery cost when customers pick up in-store. Turn a $7 shipping expense into a $0 pickup.
Drive store traffic
70% of BOPIS customers make additional purchases when picking up. Turn online orders into in-store upsells.
Same-day fulfillment
Customers get their order the same day without paying for express shipping. Better experience, lower cost.
How BOPIS works in Fulfil.
Real-time store inventory visibility powers accurate pickup availability. Orders route to the right store automatically.
Customer shops online
Store inventory shows at checkout. Customer selects pickup location based on availability.
Inventory reserved
Order creates hard reservation at selected store. Stock removed from available-to-sell across all channels.
Store notified
Store staff receive pickup order. Pick items, stage for pickup, mark as ready. Customer gets notification.
Customer picks up
Customer arrives, staff scans order complete. Inventory and financials update automatically.
Real-time store inventory.
BOPIS only works if customers see accurate store inventory. Fulfil syncs store stock in real time, not overnight batch updates.
Per-store visibility
See available quantity at each store location. Show customers only stores with stock.
Safety stock by location
Set minimum stock thresholds per store. Don't show BOPIS for the last 2 units, keep them for walk-ins.
Instant updates
POS sale? Inventory updates immediately. No overselling because of sync lag.
Plus: buy online, return in-store (BORIS).
Complete the omnichannel loop. Customers return online orders at any store location.
In-store returns
Customer brings online order to any store. Staff scans the order, processes return, inventory updates immediately. No shipping label needed.
Exchange opportunities
Returns become exchanges. Customer returns wrong size, walks out with the right size. Save the sale and increase satisfaction.
FAQ
Common questions.
What happens if a store is out of stock after order?
Can customers choose between pickup and shipping?
Do you support curbside pickup?
Related features.
Inventory visibility
Real-time inventory across all locations powers accurate BOPIS availability.
Stock reservations
Reserve inventory at specific stores when BOPIS orders are placed.
Inventory management
Complete inventory control with real-time tracking.
See how it works
with BOPIS.
See how Fulfil connects online orders with store inventory for same-day pickup.