How do I set up UNIS fulfillment in Fulfil?
To set up UNIS in Fulfil, navigate to Inventory & Stock → Locations, create a new warehouse with Type set to 3PL, and configure your UNIS credentials. The setup typically takes 1-2 hours.
Can I use UNIS for both Shopify and Amazon orders?
Yes, Fulfil's ERP automatically imports orders from Shopify, Amazon, and other channels. You can route all these orders to UNIS for fulfillment, and tracking information syncs back to each sales channel automatically.
How does inventory sync work with UNIS?
Inventory levels automatically sync in real-time between UNIS and Fulfil. When products are received at UNIS, stock levels update in Fulfil immediately. When orders are fulfilled, inventory decreases automatically. This ensures accurate stock counts across all your sales channels.
Can I send supplier shipments to UNIS for receiving?
Yes, you can send purchase orders and supplier shipments directly to UNIS for receiving. Fulfil exports the shipment details to UNIS, and once they receive and inspect the products, the shipment is automatically marked as received in Fulfil with updated inventory levels.
Does tracking information sync automatically?
Yes, when UNIS fulfills an order, tracking numbers automatically sync to Fulfil and push back to Shopify, Amazon, and other connected sales channels, triggering automated customer notification emails.
Can I route orders automatically to UNIS?
Yes, Fulfil's automation rules allow you to automatically route specific orders to UNIS based on product type, destination, inventory availability, or custom criteria. This eliminates manual warehouse assignment and ensures orders flow to the right fulfillment center automatically.
How are returns handled with UNIS?
Returns can be sent directly to UNIS for inspection and restocking. Once UNIS receives and inspects returned products, inventory automatically updates in Fulfil and syncs back to your sales channels, making products available for sale again.
Can I manage multiple UNIS warehouse locations?
Yes, Fulfil supports multiple UNIS warehouse locations with unified visibility. You can view inventory across all UNIS facilities, route orders to the optimal location based on proximity or stock availability, and track fulfillment status across all locations from a single dashboard.
How does order batching work with UNIS?
Fulfil can batch multiple orders together before sending them to UNIS based on your configured sync schedule. This reduces API calls and streamlines fulfillment operations. You can adjust the batch frequency to match your fulfillment volume, from every 5 minutes for high-volume operations to hourly for lower volumes.
Can I split orders between my own warehouse and UNIS?
Yes, Fulfil intelligently splits orders when inventory is distributed across multiple warehouses. If some items are at UNIS and others in your own warehouse, Fulfil creates separate shipments for each location, ensuring customers receive all their items while optimizing fulfillment from the most appropriate facility.