3PL provider

Quiver

Enables e-commerce brands to offer emission-less same-day delivery in London. Provides sustainable last-mile delivery with Store Fulfillment and Warehouse Fulfillment services.

See how it works

Overview

Quiver enables e-commerce brands to offer emission-less same-day delivery across London. They provide sustainable last-mile delivery through two service models: Store Fulfillment (courier service) and Warehouse Fulfillment (3PL service with storage, picking, and packing).

Type: 3PL Integration & Carrier Service

Capabilities

Delivery Options

Same-day delivery (order by 7PM, delivered by 8PM)
Next-day delivery (8AM to 8PM)
Immediate delivery (within 1-hour, 8AM to midnight)
Scheduled delivery windows (15-minute to 4-hour slots)
Try-at-home service (30-minute appointment slots)

Fulfillment Services

Store fulfillment (courier service from your location)
Warehouse fulfillment (3PL with storage, picking, packing)
Inventory management
Order processing
Emission-less delivery
Sustainable transport

When to Choose Quiver

London-based brands:
Quiver specializes in same-day and next-day delivery within London, ideal for brands targeting London customers.

Sustainability-focused brands:
Quiver's emission-less delivery aligns with brands prioritizing environmental responsibility.

Premium customer experience:
Offer try-at-home services and precise delivery windows (15-minute slots) for a premium customer experience.

Flexible fulfillment models:
Choose between store fulfillment (ship from your own location) or warehouse fulfillment (full 3PL service).

Setup Requirements

Store Fulfillment:
- Add Quiver as carrier in Fulfil with 3PL-type carrier
- Service code: "quiver"

Warehouse Fulfillment (3PL):
- Create new integration
- Add Quiver API key
- Create warehouse location with type "3PL" linked to Quiver integration

Important Notes

Coverage area limited to London
Requires Shopify integration
When Quiver fulfills orders, they update order status in Shopify, which automatically syncs to Fulfil

Support

For questions about this integration or to set up your Quiver account, contact Fulfil support or email hello@quiver.co.uk.

FAQ

Questions? Answers.

How do I set up Quiver fulfillment in Fulfil?

To set up Quiver in Fulfil, navigate to Inventory & Stock → Locations, create a new warehouse with Type set to 3PL, and configure your Quiver credentials. The setup typically takes 1 hour.

Can I use Quiver for both Shopify and Amazon orders?

Yes, Fulfil's ERP automatically imports orders from Shopify, Amazon, and other channels. You can route all these orders to Quiver for fulfillment, and tracking information syncs back to each sales channel automatically.

How does inventory sync work with Quiver?

Inventory levels automatically sync in real-time between Quiver and Fulfil. When products are received at Quiver, stock levels update in Fulfil immediately. When orders are fulfilled, inventory decreases automatically. This ensures accurate stock counts across all your sales channels.

Can I send supplier shipments to Quiver for receiving?

Yes, you can send purchase orders and supplier shipments directly to Quiver for receiving. Fulfil exports the shipment details to Quiver, and once they receive and inspect the products, the shipment is automatically marked as received in Fulfil with updated inventory levels.

Does tracking information sync automatically?

Yes, when Quiver fulfills an order, tracking numbers automatically sync to Fulfil and push back to Shopify, Amazon, and other connected sales channels, triggering automated customer notification emails.

Can I route orders automatically to Quiver?

Yes, Fulfil's automation rules allow you to automatically route specific orders to Quiver based on product type, destination, inventory availability, or custom criteria. This eliminates manual warehouse assignment and ensures orders flow to the right fulfillment center automatically.

How are returns handled with Quiver?

Returns can be sent directly to Quiver for inspection and restocking. Once Quiver receives and inspects returned products, inventory automatically updates in Fulfil and syncs back to your sales channels, making products available for sale again.

Can I manage multiple Quiver warehouse locations?

Yes, Fulfil supports multiple Quiver warehouse locations with unified visibility. You can view inventory across all Quiver facilities, route orders to the optimal location based on proximity or stock availability, and track fulfillment status across all locations from a single dashboard.

How does order batching work with Quiver?

Fulfil can batch multiple orders together before sending them to Quiver based on your configured sync schedule. This reduces API calls and streamlines fulfillment operations. You can adjust the batch frequency to match your fulfillment volume, from every 5 minutes for high-volume operations to hourly for lower volumes.

Can I split orders between my own warehouse and Quiver?

Yes, Fulfil intelligently splits orders when inventory is distributed across multiple warehouses. If some items are at Quiver and others in your own warehouse, Fulfil creates separate shipments for each location, ensuring customers receive all their items while optimizing fulfillment from the most appropriate facility.

Ready to get started with Quiver?

See how Fulfil integrates with Quiver.