Metro Supply Chain × Fulfil

3PL provider

Metro Supply Chain

Delivers comprehensive eCommerce fulfillment and logistics solutions tailored to meet the needs of growing brands.

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Overview

Metro Supply Chain (formerly SCI) delivers comprehensive eCommerce fulfillment and logistics solutions tailored to meet the needs of growing brands. With 50 years of supply chain experience and locations across the US, Canada, and UK, Metro provides reliable third-party logistics services for brands of all sizes.

Type: 3PL Integration

Capabilities

  • eCommerce fulfillment
  • Inventory management and synchronization
  • Order processing automation
  • Logistics solutions
  • Multi-location fulfillment (US, Canada, UK)
  • Real-time tracking updates
  • 50 years of supply chain expertise

When to Choose Metro Supply Chain

Growing brands:
Metro specializes in supporting brands as they scale, providing flexible fulfillment solutions that grow with your business.

North American and UK operations:
With locations across the US, Canada, and UK, Metro is ideal for brands with transatlantic fulfillment needs.

Brands needing experienced partners:
Metro's 50 years of supply chain experience provides reliability and expertise for complex fulfillment requirements.

Support

For questions about this integration or to set up your Metro Supply Chain account, contact Fulfil support or reach out to Metro Supply Chain directly.

FAQ

Questions? Answers.

How do I set up Metro Supply Chain fulfillment in Fulfil?
To set up Metro Supply Chain in Fulfil, navigate to Inventory & Stock → Locations, create a new warehouse with Type set to 3PL, and configure your Metro Supply Chain credentials. The setup typically takes 1 hour.
Can I use Metro Supply Chain for both Shopify and Amazon orders?
Yes, Fulfil's ERP automatically imports orders from Shopify, Amazon, and other channels. You can route all these orders to Metro Supply Chain for fulfillment, and tracking information syncs back to each sales channel automatically.
How does inventory sync work with Metro Supply Chain?
Inventory levels automatically sync in real-time between Metro Supply Chain and Fulfil. When products are received at Metro Supply Chain, stock levels update in Fulfil immediately. When orders are fulfilled, inventory decreases automatically. This ensures accurate stock counts across all your sales channels.
Can I send supplier shipments to Metro Supply Chain for receiving?
Yes, you can send purchase orders and supplier shipments directly to Metro Supply Chain for receiving. Fulfil exports the shipment details to Metro Supply Chain, and once they receive and inspect the products, the shipment is automatically marked as received in Fulfil with updated inventory levels.
Does tracking information sync automatically?
Yes, when Metro Supply Chain fulfills an order, tracking numbers automatically sync to Fulfil and push back to Shopify, Amazon, and other connected sales channels, triggering automated customer notification emails.
Can I route orders automatically to Metro Supply Chain?
Yes, Fulfil's automation rules allow you to automatically route specific orders to Metro Supply Chain based on product type, destination, inventory availability, or custom criteria. This eliminates manual warehouse assignment and ensures orders flow to the right fulfillment center automatically.
How are returns handled with Metro Supply Chain?
Returns can be sent directly to Metro Supply Chain for inspection and restocking. Once Metro Supply Chain receives and inspects returned products, inventory automatically updates in Fulfil and syncs back to your sales channels, making products available for sale again.
Can I manage multiple Metro Supply Chain warehouse locations?
Yes, Fulfil supports multiple Metro Supply Chain warehouse locations with unified visibility. You can view inventory across all Metro Supply Chain facilities, route orders to the optimal location based on proximity or stock availability, and track fulfillment status across all locations from a single dashboard.
How does order batching work with Metro Supply Chain?
Fulfil can batch multiple orders together before sending them to Metro Supply Chain based on your configured sync schedule. This reduces API calls and streamlines fulfillment operations. You can adjust the batch frequency to match your fulfillment volume, from every 5 minutes for high-volume operations to hourly for lower volumes.
Can I split orders between my own warehouse and Metro Supply Chain?
Yes, Fulfil intelligently splits orders when inventory is distributed across multiple warehouses. If some items are at Metro Supply Chain and others in your own warehouse, Fulfil creates separate shipments for each location, ensuring customers receive all their items while optimizing fulfillment from the most appropriate facility.

Ready to get started with Metro Supply Chain?

See how Fulfil integrates with Metro Supply Chain.

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