DCL Logistics × Fulfil

3PL provider

DCL Logistics

Connect DCL Logistics to send shipments, submit ASNs, process returns, and reconcile inventory with cycle counts.

See how it works

Overview

DCL Logistics is a third-party logistics provider that handles warehousing, order fulfillment, and returns processing for high-growth brands. Fulfil's integration sends customer and internal shipments as shipping orders, submits advance ship notices (ASNs) for inbound purchase orders, sends return authorizations to DCL's RMA system, and imports tracking numbers, receipt confirmations, return dispositions, and cycle count results automatically.

Type: Direct 3PL Integration

Capabilities

  • Customer shipment fulfillment with tracking, lot numbers, and SSCC codes
  • Outbound internal shipments (transfers out)
  • Supplier shipment receiving (ASN) with lot numbers
  • Inbound internal shipments (transfers in)
  • Customer returns through DCL's ReturnTrak RMA system
  • Cycle counts with lot-level on-hand quantities
  • Multi-package and palletized wholesale support
  • Third-party carrier billing
  • Order cancellation at the shipment level

Supported Actions

From Fulfil to DCL Logistics:

  • Send assigned customer shipments for fulfillment (D2C and wholesale)
  • Send outbound and inbound internal shipments for transfers
  • Send supplier shipments as advance ship notices (ASNs)
  • Send return authorizations (RMAs)
  • Cancel a shipment

From DCL Logistics to Fulfil:

  • Tracking numbers, packages, lot numbers, and SSCC codes on shipping advices
  • Full receipt confirmations with lot numbers
  • Return receipts with resellable or damaged disposition
  • Cycle count results with lot-level on-hand quantities

Best For

  • High-Growth DTC Brands: Direct-to-consumer brands scaling across a multi-facility US network
  • Returns-Heavy Categories: Businesses that need structured RMA processing with per-item dispositions
  • Lot-Tracked Products: Companies needing lot and batch numbers captured on receipts and shipments
  • Multi-Channel Retailers: Brands selling across Shopify, Amazon, eBay, and wholesale channels
Setup Instructions

Step 1: Create the DCL Logistics Warehouse in Fulfil

  1. Navigate to Inventory & Stock > Locations
  2. Create a new Warehouse and configure:
  3. Warehouse Type: 3PL
  4. 3PL Source: DCL Logistics
  5. Click Create

Step 2: Connect the Integration

  1. Open the warehouse, click the three-dot action button at the top right, and select Connect to 3PL
  2. Enter your DCL Logistics credentials:
  3. Username (DCL Logistics API username)
  4. Password (DCL Logistics API password)
  5. Is this a test integration?: Enable to send shipments to DCL's test environment before going live
  6. Click Connect
  7. In the configuration step, select the Warehouse and choose your DCL Location (FR, LA, LN, YK, PE, EX, or EU), then click Save

Contact your DCL Logistics account representative to obtain API credentials, confirm your location code, and set up your account number and RMA type codes. Note: order cancellation always goes to DCL's production system, even in test mode, so avoid canceling test orders with real order numbers.

Step 3: Configure Account Routing

DCL routes each order, ASN, and return to one of your accounts on their side.

  1. Add a shipment metafield named dcl_account_number set to your DCL account number
  2. If you plan to send customer returns, also add a dcl_rma_type metafield matching the RMA type codes DCL configured for your account

Step 4: Enable Schedulers

On your warehouse location page, click + to add a schedule for each action you want to enable:

  • Send customer shipments: Sends assigned customer and internal shipments as shipping orders
  • Get customer shipment advices: Imports tracking, packages, lot numbers, and SSCC codes; marks shipments Done
  • Send supplier shipments: Exports draft supplier shipments as ASNs
  • Get inventory receipts: Imports receipt confirmations with lot numbers; marks supplier shipments Done
  • Get cycle counts: Imports DCL's counted on-hand quantities with lot detail
  • Send customer returns: Sends draft return shipments as RMAs
  • Get return advices: Imports return receipts and disposition; marks return shipments Done

Select an interval for each schedule and click Save.

Features in Fulfil

Customer Returns with ReturnTrak

Fulfil sends a return authorization for each return shipment to DCL's RMA system (ReturnTrak), then imports the result once DCL inspects the items. DCL assigns each item a disposition, Return to Stock, Scrap, Return to Vendor, or Await Decision, and Fulfil restocks only the resellable items. Returns stay pending until DCL finalizes any "Await Decision" items.

Cycle Count Reconciliation

DCL doesn't send a full inventory snapshot or incremental adjustments. Instead, the Get cycle counts scheduler imports DCL's counted on-hand quantities, including lot detail, to reconcile inventory in Fulfil.

Lot Tracking

Shipping advices and receipt confirmations include lot and batch numbers for lot-tracked products, giving you full traceability from receiving through fulfillment.

Carrier Mapping and Third-Party Billing

The integration maps the carrier and service on the shipment to a DCL shipping carrier code (UPS, FedEx, USPS, DHL, Canada Post, Amazon, and more). By default DCL bills its own prepaid carrier accounts; if the shipment has a Carrier Billing Account configured, Fulfil sends that account so DCL bills the third party directly.

Multi-Package and Palletized Shipments

DCL determines how to pack each shipment. Fulfil imports the resulting cartons and pallets from the shipping advice, including weight, dimensions, and tracking per package.

Warehouse Transfers

Send inventory between your warehouses and DCL facilities the same way as customer shipments, with automated tracking and receipt confirmations.

Support

For questions about this integration, contact Fulfil support. For DCL Logistics-specific questions or to set up your account, visit DCL Logistics or reach out to your DCL Logistics account representative.

FAQ

Questions? Answers.

How do I set up DCL Logistics fulfillment in Fulfil?
To set up DCL Logistics in Fulfil, navigate to Inventory & Stock → Locations, create a new warehouse with Type set to 3PL, and configure your DCL Logistics credentials.
Can I use DCL Logistics for both Shopify and Amazon orders?
Yes, Fulfil's ERP automatically imports orders from Shopify, Amazon, and other channels. You can route all these orders to DCL Logistics for fulfillment, and tracking information syncs back to each sales channel automatically.
How does inventory sync work with DCL Logistics?
Inventory levels automatically sync between DCL Logistics and Fulfil. When products are received at DCL Logistics, stock levels update in Fulfil. When orders are fulfilled, inventory decreases automatically. This ensures accurate stock counts across all your sales channels.
Can I send supplier shipments to DCL Logistics for receiving?
Yes, you can send purchase orders and supplier shipments directly to DCL Logistics for receiving. Fulfil exports the shipment details to DCL Logistics, and once they receive and inspect the products, the shipment is automatically marked as received in Fulfil with updated inventory levels.
Does tracking information sync automatically?
Yes, when DCL Logistics fulfills an order, tracking numbers automatically sync to Fulfil and push back to Shopify, Amazon, and other connected sales channels, triggering automated customer notification emails.
Can I route orders automatically to DCL Logistics?
Yes, Fulfil's automation rules allow you to automatically route specific orders to DCL Logistics based on product type, destination, inventory availability, or custom criteria. This eliminates manual warehouse assignment and ensures orders flow to the right fulfillment center automatically.
How are returns handled with DCL Logistics?
Returns can be sent directly to DCL Logistics for inspection and restocking. Once DCL Logistics receives and inspects returned products, inventory automatically updates in Fulfil and syncs back to your sales channels, making products available for sale again.
Can I manage multiple DCL Logistics warehouse locations?
Yes, Fulfil supports multiple DCL Logistics warehouse locations with unified visibility. You can view inventory across all DCL Logistics facilities, route orders to the optimal location based on proximity or stock availability, and track fulfillment status across all locations from a single dashboard.
How does order batching work with DCL Logistics?
Fulfil can batch multiple orders together before sending them to DCL Logistics based on your configured sync schedule. This reduces API calls and streamlines fulfillment operations. You can adjust the batch frequency to match your fulfillment volume, from every 5 minutes for high-volume operations to hourly for lower volumes.
Can I split orders between my own warehouse and DCL Logistics?
Yes, Fulfil intelligently splits orders when inventory is distributed across multiple warehouses. If some items are at DCL Logistics and others in your own warehouse, Fulfil creates separate shipments for each location, ensuring customers receive all their items while optimizing fulfillment from the most appropriate facility.

Ready to get started with DCL Logistics?

See how Fulfil integrates with DCL Logistics.

See how it works