Bergen Logistics × Fulfil

3PL provider

Bergen Logistics

Bergen Logistics is a 3PL order fulfillment platform designed for eCommerce businesses and ready to scale to their needs. A trusted third-party logistics provider with over 25 years of experience.

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Overview

Bergen Logistics is a trusted third-party logistics (3PL) provider with over 25 years of experience, serving thousands of brands across fashion, garment-on-hanger, cosmetics, and footwear industries. They operate globally with locations across the US, Canada, Mexico, Brazil, UK, Singapore, India, China, Germany, Sweden, and Netherlands.

Bergen uses their proprietary CloudX Systems WMS to provide real-time inventory visibility and omnichannel fulfillment capabilities.

Type: 3PL Integration

Capabilities

  • Omnichannel fulfillment (DTC, B2B, retail)
  • Real-time inventory visibility
  • Customer and internal shipment management
  • Supplier shipment receiving
  • Inventory adjustments
  • Product master data synchronization
  • Specialized apparel handling (garment-on-hanger)
  • Global warehouse network

When to Choose Bergen Logistics

Apparel and lifestyle brands:
Bergen specializes in fashion, garment-on-hanger, cosmetics, and footwear with over 25 years of industry expertise.

Global fulfillment needs:
With warehouse locations across North America, South America, Europe, and Asia, Bergen supports international brands requiring multi-region fulfillment.

Omnichannel operations:
Ideal for brands selling through multiple channels (DTC, wholesale, retail) who need coordinated fulfillment across channels.

Setup Requirements

  • Client ID (OAuth2 credentials)
  • Client Secret
  • Warehouse Name (must match Bergen's system configuration)
  • Environment selection (production or staging)
  • Products must have UPC (barcode) configured

Important Notes

  • Bergen requires UPC (barcode) for product identification
  • Carrier and service information are mandatory for shipments
  • Bergen does not provide immediate acknowledgment of successful order receipt
  • Integration uses OAuth2 authentication

Support

For questions about this integration or to set up your Bergen Logistics account, contact Fulfil support or reach out to Bergen Logistics directly.

FAQ

Questions? Answers.

How do I set up Bergen Logistics fulfillment in Fulfil?
To set up Bergen Logistics in Fulfil, navigate to Inventory & Stock → Locations, create a new warehouse with Type set to 3PL, and configure your Bergen Logistics credentials. The setup typically takes 1-2 hours.
Can I use Bergen Logistics for both Shopify and Amazon orders?
Yes, Fulfil's ERP automatically imports orders from Shopify, Amazon, and other channels. You can route all these orders to Bergen Logistics for fulfillment, and tracking information syncs back to each sales channel automatically.
How does inventory sync work with Bergen Logistics?
Inventory levels automatically sync in real-time between Bergen Logistics and Fulfil. When products are received at Bergen Logistics, stock levels update in Fulfil immediately. When orders are fulfilled, inventory decreases automatically. This ensures accurate stock counts across all your sales channels.
Can I send supplier shipments to Bergen Logistics for receiving?
Yes, you can send purchase orders and supplier shipments directly to Bergen Logistics for receiving. Fulfil exports the shipment details to Bergen Logistics, and once they receive and inspect the products, the shipment is automatically marked as received in Fulfil with updated inventory levels.
Does tracking information sync automatically?
Yes, when Bergen Logistics fulfills an order, tracking numbers automatically sync to Fulfil and push back to Shopify, Amazon, and other connected sales channels, triggering automated customer notification emails.
Can I route orders automatically to Bergen Logistics?
Yes, Fulfil's automation rules allow you to automatically route specific orders to Bergen Logistics based on product type, destination, inventory availability, or custom criteria. This eliminates manual warehouse assignment and ensures orders flow to the right fulfillment center automatically.
How are returns handled with Bergen Logistics?
Returns can be sent directly to Bergen Logistics for inspection and restocking. Once Bergen Logistics receives and inspects returned products, inventory automatically updates in Fulfil and syncs back to your sales channels, making products available for sale again.
Can I manage multiple Bergen Logistics warehouse locations?
Yes, Fulfil supports multiple Bergen Logistics warehouse locations with unified visibility. You can view inventory across all Bergen Logistics facilities, route orders to the optimal location based on proximity or stock availability, and track fulfillment status across all locations from a single dashboard.
How does order batching work with Bergen Logistics?
Fulfil can batch multiple orders together before sending them to Bergen Logistics based on your configured sync schedule. This reduces API calls and streamlines fulfillment operations. You can adjust the batch frequency to match your fulfillment volume, from every 5 minutes for high-volume operations to hourly for lower volumes.
Can I split orders between my own warehouse and Bergen Logistics?
Yes, Fulfil intelligently splits orders when inventory is distributed across multiple warehouses. If some items are at Bergen Logistics and others in your own warehouse, Fulfil creates separate shipments for each location, ensuring customers receive all their items while optimizing fulfillment from the most appropriate facility.

Ready to get started with Bergen Logistics?

See how Fulfil integrates with Bergen Logistics.

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