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3PL provider
Acción
Connect with Acción for fulfillment, value-added services, and warehousing solutions engineered for throughput and execution from Indiana.
Overview
Strategically positioned in Indiana, Acción delivers fulfillment, value-added services, and warehousing solutions engineered for throughput and execution. Fulfil's native integration with Acción automates order routing and shipment tracking.
Type: Direct 3PL Integration
Capabilities
- Customer shipment fulfillment with tracking updates
- Inbound shipment receiving (supplier shipments and internal transfers)
- Product master data synchronization
- Real-time tracking updates
- Customer return shipment processing
Supported Actions
From Fulfil to Acción:
- Send customer shipments for fulfillment
- Send internal shipments to Acción warehouse
- Send supplier shipments as Advanced Ship Notices (ASNs)
- Send customer return shipments
- Push product information to Acción
From Acción to Fulfil:
- Receive fulfillment updates with tracking numbers
- Receive inventory receipt confirmations
- Import internal shipment tracking
- Import return tracking and updates
Best For
- Mid-Market Brands: Companies requiring reliable Midwest fulfillment coverage
- High-Throughput Operations: Businesses needing fast, accurate order processing
- Value-Added Services: Brands requiring kitting, bundling, or custom packaging
- Growing DTC Brands: Companies scaling their fulfillment operations
Setup Instructions
Prerequisites
Before setting up the integration, ensure you have:
- Username: Your Acción API username for basic authentication
- Password: Your Acción API password
- Facility Code: Your warehouse identifier in Acción's system (must match exactly)
- Customer ID: Your account identifier in Acción's system
- Environment: Production or test environment access
- Products with SKU codes configured in Fulfil
Step 1: Obtain Acción Credentials
Contact Acción support to obtain your API credentials and confirm your facility code and customer ID in their system.
Step 2: Connect to Acción in Fulfil
- Navigate to Integrations in Fulfil
- Click Add Integration and select Acción
- In the connection form, enter:
- Username: Your Acción API username
- Password: Your Acción API password
- Is this a test integration?: Check if using test environment
- Click Connect to establish the connection
Step 3: Configure Warehouse Mapping
After connecting, configure which Fulfil warehouse maps to Acción:
- In the configuration wizard, select your 3PL Warehouse from the dropdown
- This must be a warehouse in Fulfil with warehouse type set to 3pl and TPL set to accion
- Enter Facility Code exactly as provided by Acción support
- This must match Acción's system configuration exactly
- Enter Customer ID exactly as provided by Acción support
- Click Save to complete the setup
Step 4: Enable Automated Schedulers
Once your warehouse is connected, enable the automated schedulers to sync data with Acción:
- Navigate to your warehouse location page in Fulfil
- At the bottom of the page, click the + button to add a new schedule
- Choose the Action you want to enable:
| Action | Description |
|---|---|
| Send customer shipments | Sends Assigned customer shipments to Acción as orders |
| Send internal shipments (to shipping 3PL) | Sends Assigned internal shipments to Acción as orders |
| Get customer shipment advices | Imports tracking numbers and marks customer shipments as Done |
| Get internal shipment advices (from shipping 3PL) | Imports tracking and marks internal shipments as Done |
| Send supplier shipments | Exports Draft supplier shipments to Acción as ASNs |
| Send internal shipments (to receiving 3PL) | Exports Draft internal shipments to Acción as ASNs |
| Get inventory receipts | Receives and marks supplier shipments as Done |
| Get internal shipment advices (from receiving 3PL) | Receives and marks internal shipments as Done |
| Send customer return shipments | Sends return shipments to Acción |
| Get customer return shipment advices | Imports return tracking and updates return shipments |
- Select an Interval for how often the scheduler should run
- Click Save on the bottom-right corner
Support
For questions about this integration, contact Fulfil support. For Acción-specific questions or to set up your account, visit Acción or reach out to your Acción account manager.
FAQ
Questions? Answers.
How do I set up Acción fulfillment in Fulfil?
To set up Acción in Fulfil, navigate to Inventory & Stock → Locations, create a new warehouse with Type set to 3PL, and configure your Acción credentials. The setup typically takes 30-60 minutes.
Can I use Acción for both Shopify and Amazon orders?
Yes, Fulfil's ERP automatically imports orders from Shopify, Amazon, and other channels. You can route all these orders to Acción for fulfillment, and tracking information syncs back to each sales channel automatically.
How does inventory sync work with Acción?
Inventory levels automatically sync in real-time between Acción and Fulfil. When products are received at Acción, stock levels update in Fulfil immediately. When orders are fulfilled, inventory decreases automatically. This ensures accurate stock counts across all your sales channels.
Can I send supplier shipments to Acción for receiving?
Yes, you can send purchase orders and supplier shipments directly to Acción for receiving. Fulfil exports the shipment details to Acción, and once they receive and inspect the products, the shipment is automatically marked as received in Fulfil with updated inventory levels.
Does tracking information sync automatically?
Yes, when Acción fulfills an order, tracking numbers automatically sync to Fulfil and push back to Shopify, Amazon, and other connected sales channels, triggering automated customer notification emails.
Can I route orders automatically to Acción?
Yes, Fulfil's automation rules allow you to automatically route specific orders to Acción based on product type, destination, inventory availability, or custom criteria. This eliminates manual warehouse assignment and ensures orders flow to the right fulfillment center automatically.
How are returns handled with Acción?
Returns can be sent directly to Acción for inspection and restocking. Once Acción receives and inspects returned products, inventory automatically updates in Fulfil and syncs back to your sales channels, making products available for sale again.
Can I manage multiple Acción warehouse locations?
Yes, Fulfil supports multiple Acción warehouse locations with unified visibility. You can view inventory across all Acción facilities, route orders to the optimal location based on proximity or stock availability, and track fulfillment status across all locations from a single dashboard.
How does order batching work with Acción?
Fulfil can batch multiple orders together before sending them to Acción based on your configured sync schedule. This reduces API calls and streamlines fulfillment operations. You can adjust the batch frequency to match your fulfillment volume, from every 5 minutes for high-volume operations to hourly for lower volumes.
Can I split orders between my own warehouse and Acción?
Yes, Fulfil intelligently splits orders when inventory is distributed across multiple warehouses. If some items are at Acción and others in your own warehouse, Fulfil creates separate shipments for each location, ensuring customers receive all their items while optimizing fulfillment from the most appropriate facility.