Warehouse Management
Quarantine Locations
Keep problem inventory out of your sellable stock. Quarantine locations isolate returns, damaged goods, and suspect items until they're inspected and dispositioned.
See How It WorksWhy Quarantine Matters
Returns Gone Wrong
Customer returns a product. Without inspection, it goes back to sellable stock. Next customer receives used or damaged goods. Now you have two unhappy customers.
Quality Issues
A batch has potential defects. You need to hold it while investigating—but you can't just delete it from inventory. You need visibility without sellability.
Damaged Receiving
Shipment arrives with visible damage. Some units are fine, some aren't. You need to separate the bad units while counting and stocking the good ones.
How Quarantine Works in Fulfil
Quarantine locations are special inventory zones that hold stock but exclude it from available-to-sell quantity.
Quarantine Types
Returns Quarantine
All returns land here first. Inspection determines: restock as-is, restock after cleaning, sell as refurbished, or dispose.
Quality Hold
Suspect batches held for investigation. Customer complaints, QC failures, or supplier issues trigger holds pending review.
Damaged Goods
Visibly damaged inventory awaiting disposition. May be salvageable, repairable, or destined for disposal/donation.
Inventory View with Quarantine
Returns Quarantine Workflow
Return Received
Package arrives at warehouse. Scanned into Returns Quarantine zone. System logs receipt date, original order, and return reason.
Inspection
QC staff inspects item. Checks for damage, completeness, and resale condition. Records inspection notes and photos.
Disposition Decision
Based on inspection, select disposition: Restock (move to sellable), Refurbish (move to rework zone), or Dispose (write off).
Move to Destination
Item moves from quarantine to final location. If restocked, available-to-sell updates. If disposed, inventory writes off and COGS adjusts.
Disposition Options
Restock As-Is
Item passes inspection. Move to sellable inventory. Same SKU, full price.
Refurbish
Needs cleaning or minor repair. Move to rework zone, then restock or sell as refurbished.
Sell as B-Stock
Cosmetic damage only. Create B-stock SKU, discount price, or route to outlet channel.
Dispose
Not salvageable. Write off inventory, record disposal reason. Donate if applicable.
Common Questions
How do quarantine locations affect inventory counts?
Can I automate quarantine rules?
How does quarantine affect financials?
Ready to manage problem inventory?
See how Fulfil handles returns quarantine, quality holds, and disposition workflows.
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