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Zendesk integration
Your ERP data,
in Zendesk.
Customer order and shipment information from Fulfil right in your Zendesk tickets. Agents stop switching tabs.
What you get
Complete order visibility in Zendesk.
Pull customer order and shipment information from Fulfil into Zendesk tickets.
Customer order history.
Access complete order history for each customer directly from Zendesk tickets.
Shipment tracking.
View shipment status and tracking details without leaving Zendesk.
Current data.
Information syncs automatically from your ERP to Zendesk, so agents see current order and shipment status.
Better support, happier customers.
Faster resolutions.
Agents access order information instantly without switching between systems, cutting ticket resolution time.
Complete context.
Every support interaction includes full customer context from the ERP, enabling personalized responses.
Improved loyalty.
Informed, proactive support drives repeat purchases and stronger retention.
Increased efficiency.
Less time searching for order information across systems means agents handle more tickets effectively.
Connect Zendesk
to your ERP.
See how Fulfil powers customer support with ERP data in Zendesk.