Order Management

25+ sales channels.
One order queue.

Stop logging into five different systems. Fulfil pulls Shopify, Amazon, Walmart, TikTok, Faire, and EDI orders into one place.

Used by brands processing 150K+ orders/month

We're going to do 150,000 orders this month. Without Fulfil, there's no way I would be with a smile on my face.

Jason Panzer, CEO at HexClad
Jason Panzer

You need to be able to interface with different channels in order to grow and scale. And I give a really big check mark next to Fulfil for that.

Will Andrews, Sr. Director of Operations at Grunt Style
Read the full story
Will Andrews

Order management tasks that used to take hours now take minutes in Fulfil.

Katya Lotzof, Associate Director, Fulfillment & Logistics at Caraway Home
Read the full story
Katya Lotzof

We are super omnichannel. Having a partner like Fulfil that allowed us to handle all our sales channels easily out of the box, without a bunch of custom development being required, was really important for us.

Janaye Pohl, Director of Operations at Cora
Read the full story
Janaye Pohl

I started working with Fulfil in 2021. I remember when we first started, we had two virtual warehouse locations at a 3PL and two or three sales channels connected. Now we have 25 sales channels and 15 or 20 warehouses in Fulfil and it all works.

Joseph Vitello, Director of Integrated Business Systems at Complex NTWRK
Watch the video
Joseph Vitello

What makes Fulfil different

NetSuite takes a year to implement. Shopify's native tools don't handle wholesale or EDI. Fulfil does both in weeks.

No middleware required

Native connections to Shopify, Amazon, Walmart, and 500+ EDI retailers. No Celigo. No custom development. Orders just flow in.

Route orders automatically

Set rules once. Orders route to your warehouse, ShipBob, or FBA based on inventory levels, shipping costs, and delivery speed.

Weeks to implement, not months

Most brands go live in 6-8 weeks. Grüns onboarded in under 2 months. Compare that to the year-long NetSuite implementations.

Built for complexity

DTC, wholesale, EDI, and marketplaces. One system.

Most brands outgrow Shopify's tools but don't want NetSuite's 12-month implementation or six-figure consulting fees. Fulfil handles the same complexity without the overhead.

  • DTC, wholesale, marketplace, and EDI orders in one queue
  • Dropshipping, assembly, and custom personalization
  • Smart routing based on inventory, cost, and speed
  • Extend with custom code when you need it

Automatic routing

Orders go to the right warehouse or 3PL based on inventory, shipping cost, and delivery time

Flexible fulfillment

Run dropshipping, assembly, or in-store pickup in parallel with consistent processes

Personalization support

Handle custom engravings, Shopify line item properties, and Amazon Custom orders natively

Customize with code

Use custom functions to automate even your most unique business requirements

Unified management

Route automatically between in-house warehouses and 3PL partners

Network visibility

Track inventory and orders across your entire fulfillment network in real time

Powerful WMS

Mobile-first warehouse operations with optimized pick routes and barcode scanning

Intelligent routing

AI identifies which address changes matter, preventing unnecessary delays

Fulfillment flexibility

Your warehouse + 3PLs + FBA. All in one view.

Complex NTWRK started with 2 warehouses. Now they run 15-20 through Fulfil. You can mix in-house fulfillment with ShipBob, FBA, or any 3PL. Orders route automatically based on your rules.

  • Pre-built integrations with ShipBob, Deliverr, and major 3PLs
  • Split orders across locations when inventory is spread out
  • Track 3PL performance: on-time rates, error rates, costs

Built-in connections

No Celigo. No middleware fees.

Fulfil connects directly to your sales channels. No third-party sync tools breaking at 2am. Native integrations we build and maintain ourselves.

  • Process 10,000+ orders per hour during flash sales
  • Orders, inventory, and financials stay in sync automatically
  • When Shopify changes their API, we handle the update

Integrations available out of the box

Ecommerce
Shopify Shopify Plus BigCommerce Magento 2 Konnektive
B2B
Shopify B2B Faire NuORDER RepSpark Brandwise
Amazon
23 global marketplaces FBA + FBM Vendor Central
Marketplaces
TikTok Walmart eBay Wayfair Etsy
EDI & Dropship
DSCO (Rithum) Mirakl SPS Commerce Orderful 500+ EDI retailers Open API

Returns management

Process returns without the spreadsheet chaos

RMAs, refunds, exchanges, and repairs. Track return reasons by SKU to find product issues before they become expensive. Generate return labels and process credits in one place.

  • Create RMAs and generate prepaid return labels
  • Track return reasons by SKU to spot defective batches
  • Process exchanges and repairs, not just refunds

RMA Processing

Streamlined return initiation makes it easy for teams to track and process returns

Repair Management

Process repairs, modify components, and issue service invoices all within one platform

Return Analytics

Analyze return patterns over time to improve product quality and customer satisfaction

Custom Return Codes

Create custom codes to identify and address common issues systematically

Custom Report Builder

Create custom reports tailored to your business needs and analyze any aspect of operations

Out-of-the-box Reports

Instantly access reports by channel, SKU, region to identify trends and opportunities

Channel profitability

See true margin by channel after shipping, returns, and fees are factored in

Fulfillment bottlenecks

Spot slow-moving orders before they become late shipments

Order analytics

See which channels actually make money

Break down orders by channel, SKU, and region. See true profitability after shipping costs, returns, and chargebacks. Find out if that Walmart expansion is worth it.

  • Real-time dashboards by channel, warehouse, and SKU
  • Track fulfillment costs down to the order level
  • Export to BigQuery for custom analysis

Questions? Answers.

How does Fulfil handle orders from multiple sales channels?

Orders from Shopify, Amazon, Walmart, TikTok, Faire, and EDI retailers all flow into one queue. You can filter by channel, but processing works the same way. No logging into different systems.

How long does implementation take?

Most brands go live in 6-8 weeks. Complex setups with multiple warehouses and EDI connections take 8-12 weeks. Compare that to 6-12 months for NetSuite implementations.

Can Fulfil route orders to different warehouses automatically?

Yes. You set rules based on inventory availability, shipping cost, delivery speed, or custom logic. Orders route automatically to your warehouse, 3PL, or FBA without manual intervention.

Do I need middleware like Celigo for integrations?

No. Fulfil builds and maintains native integrations with Shopify, Amazon, and major marketplaces. You don't pay for middleware or debug sync issues at 2am. When platforms change their APIs, we handle the update.

What size brands use Fulfil?

Brands doing $5M–$1B in revenue. HexClad processes 150,000+ orders per month. Complex NTWRK runs 25 sales channels and 15+ warehouses. If you've outgrown Shopify's native tools but want to skip NetSuite's 12-month implementation, Fulfil is the answer.

See how it works with your channels

40-minute demo. We'll show you Shopify, Amazon, and EDI orders flowing through one system.

Request a Demo