Manufacturing

Your laser engraver doesn't know
what to engrave.

Customer types "Emma" at checkout. Someone re-types it on a sticky note. Then into a spreadsheet. Then into the engraver. Fulfil sends personalization data directly to your production equipment. Ridge went from 5-day to 2-day processing.

Trusted by brands doing personalized manufacturing

Now we have 100% visibility into our raw materials, which is huge, and we're doing consistent cycle counts to track inventory.

Taylor Moody, CEO at Made by Mary
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Taylor Moody

Fulfil has helped us constantly push the ceiling of our production capacity. Once we started using Fulfil, we were able to break our production records. Last year, we did 19,000 pieces in a 12-hour day.

Eve Munguia, Director of Operations at Lynch Creek Farm
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Eve Munguia

Saved 1.2% of revenue thanks to an ops improvement we found because of Fulfil's manufacturing module. My guess is we'll find maybe 2.5%, maybe 3% after we fully implement all the potential wins we have found so far.

Mehtab Bhogal, Co-Founder of Karta Ventures
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Mehtab Bhogal

We migrated from our own custom built system to Fulfil in 2017. We now rely on Fulfil to manage all of our operational needs from multiple channels. The majority of our sales include customized parts that step through a unique production and fulfillment process.

ROADiD Team
ROADiD Team

After implementing Fulfil for our personalization business, order processing time reduced from 5 to 2 business days. Fulfillment SLA improved from 93% to 99%, we saw 9X fewer production issues and 3X fewer backorders.

Zach Smith, Director of Operations at Ridge
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Zach Smith

Why manufacturing built into your ERP wins

Compare Fulfil to spreadsheets, paper, and standalone MES systems

Capability Spreadsheets / Paper Standalone MES Fulfil
Personalization routing Write on paper or type into spreadsheets Configure integrations for each data type ✓ Automatic from checkout to equipment
Order-to-production flow Print orders, copy to spreadsheet Sync orders from ERP (often delayed) ✓ One click from sales order to production
Inventory sync Count at end of day Batch sync every few hours ✓ Real-time as production completes
Cost tracking Manual spreadsheet calculations Limited visibility, manual export to accounting ✓ Automatic labor, materials, overhead
Setup time Quick but breaks at scale 3-18 months implementation ✓ 4-8 weeks, operators productive in hours

What makes Fulfil different

Standalone MES systems don't talk to your ERP. Fulfil connects manufacturing to sales, inventory, and accounting in one system.

Kitting and assembly

Build gift sets, subscription boxes, and bundles. Order your "Self-Care Kit," Fulfil pulls 5 SKUs from inventory and tracks the finished bundle as one product.

Personalization at scale

Customer enters "JMW" for their monogram at checkout. That text shows up on your laser engraver screen with zero typing. Run 10,000 custom orders per day.

Full manufacturing

Multi-step production with raw materials. Track leather through cutting, embossing, stitching, and finishing. See exactly what each wallet costs including labor and overhead.

Personalization

From checkout to production equipment

This is what separates Fulfil from legacy ERPs. Personalization data routes directly to production equipment and shop floor staff. No CSV exports. No manual typing. No sticky notes.

Customer selects "Rose Gold" finish and enters "Always & Forever" for engraving. That order generates a manufacturing order with those exact specs. Your laser engraver receives the text via API. Assembly staff see which charm to attach.

  • Manufacturing orders auto-created with personalization details
  • Text flows to laser engravers and embroidery machines via API
  • Product selections update BOMs (add charm, swap color)
  • Operators see customization specs on mobile work screens

Zero transcription errors

Customer enters "Emma" at checkout. Your laser engraver shows "Emma" on screen. No one types it again.

Equipment integration

Connect laser engravers, embroidery machines, UV printers, and CNC equipment. Send job files automatically.

Dynamic BOMs

Customer adds a charm? BOM updates to include that SKU. Selects gift box? Box and tissue paper added to materials list.

Scales to volume

Built-in MES handles 100,000+ custom orders daily. No separate manufacturing execution system needed.

Built-on-the-fly BOMs

For simple assembly, skip the BOM setup. Pick components when building, system learns the recipe for next time.

Nested components

Build sub-assemblies that become components in larger products. Track costs at every level of production.

Buildable quantity

See how many units you can make with current inventory. "You can build 47 Gift Sets (limited by tissue paper)."

Routing steps

Define production steps: Cut → Emboss → Stitch → Finish. Assign work centers and track progress through each stage.

Bill of Materials

Define what goes into each product

Bills of Materials tell Fulfil what components you need and how much of each. When a customer orders your "Deluxe Gift Set," the BOM lists exactly what to pull from inventory.

For manufacturers, BOMs can be nested. Your "Leather Wallet" BOM might include "Wallet Insert" as a component, which has its own BOM of leather pieces and thread.

  • Simple kitting BOMs for gift sets and bundles
  • Multi-level nested BOMs for complex products
  • Component substitution when materials are out of stock
  • Automatic cost calculation from component costs

Shop Floor

Run your shop floor from mobile devices

No training manuals. No complicated software. Just clear instructions on what to build and where to find materials.

  • Mobile-friendly screens that work on tablets and phones
  • Priority queue shows most urgent orders first
  • Material location guidance eliminates searching
  • Instructions and photos attached to work orders
  • Real-time visibility for managers across all work centers

Mobile work screens

Operators use tablets at their stations. See next order, materials needed, and customization specs. Mark complete when done.

Batch similar orders

Group all orders with "Silver" finish together. Cut all leather pieces for 50 wallets at once. Reduces setup time by 60%.

Track production time

Clock in to start work, clock out when complete. See how long each step takes. Identify bottlenecks and set accurate lead times.

Customization on screen

Work order shows "Engrave: Always & Forever" in 48pt font. Operator knows exactly what to produce. QC verifies against same spec.

Real-time cost updates

When leather prices increase, see how it impacts product costs immediately. Adjust pricing before margins erode.

Cost variance analysis

Compare actual costs to standard costs. "Wallet took 15 min instead of 12 min. Labor cost $1.50 higher than expected."

Accurate inventory valuation

Finished goods valued at actual production cost. Work-in-progress shows materials + labor invested so far.

Margin visibility

Sell wallet for $49. Cost is $18. See $31 margin before considering marketing and shipping. Make informed pricing decisions.

Cost Management

Track every dollar on every product

Every time you complete a production order, costs update automatically. See your true margins, identify where to reduce waste, and price products profitably.

  • Material costs from purchase prices and quantity used
  • Labor costs from time tracking and hourly rates
  • Overhead allocation by production volume or time
  • Weighted average costing across batches

Quality & Traceability

Track materials from supplier to customer

Lot tracking gives you complete traceability. Know which batch of leather went into which wallets. If a supplier sends bad material, identify exactly which products are affected and who bought them.

  • Lot numbers track materials through production
  • See which components went into which finished goods
  • Trace from customer order back to raw material supplier
  • Handle recalls efficiently with complete visibility

Lot tracking

Receive Lot #2024-03 from supplier. See which products used that lot. Trace forward to customers or backward to supplier.

Co-packer management

Send production to third-party manufacturers. Track costs, materials consumed, and finished goods just like internal production.

Quality checkpoints

Add inspection steps between production stages. QC verifies product matches specs before moving to next work center.

Repair orders

Customer returns defective wallet. Create repair order, track components replaced, calculate warranty cost.

What's included

Full manufacturing capabilities in one system.

Personalization & customization

  • Automatic manufacturing orders with personalization
  • Text personalization (engraving, monogramming)
  • Product-based customization (add-ons, charms)
  • Selection-based choices (colors, finishes)
  • Direct equipment integration (laser, embroidery)
  • Built-in MES (scales to 100K orders/day)
  • Custom MES via API
  • Enterprise MES integration
  • Batch processing for similar customizations
  • Multi-step personalization workflows
  • Quality checkpoints with product options
  • Zero transcription errors

BOM & product structure

  • Bill of Materials (BOM) management
  • Nested BOMs (multi-level)
  • Built-on-the-fly BOMs
  • BOM versioning
  • Component substitution
  • Buildable quantity calculation
  • BOM import via CSV
  • BOM instructions and documentation
  • Multiple BOMs per product
  • BOM cost calculation

Production orders

  • Production order management
  • Make-to-order production
  • Make-to-stock production
  • Production requests (auto-generation)
  • Production order states tracking
  • Production batching
  • Production order splitting
  • Add/modify inputs dynamically
  • Increase/decrease production quantity
  • Production order import via CSV
  • Production lead time management
  • Hold/resume production orders

Shop floor execution

  • Work order management
  • Production app (mobile-friendly)
  • Production time tracker
  • Work cycles tracking
  • Work center management
  • Work center categories
  • Routing and operations
  • Operator assignment
  • Task notes and documentation
  • Personalization support
  • Picking and batching
  • Scrap quantity tracking

Cost & quality management

  • Labor cost tracking
  • Production cost tracking
  • Weighted average costing
  • WIP (Work in Progress) tracking
  • Lot number tracking
  • Batch tracking
  • Serial number tracking
  • Lot automation rules
  • Repair order management
  • Quality control checkpoints
  • Outsourced manufacturing

Integration & analytics

Frequently asked questions.

Why is manufacturing built into the ERP better than a separate MES?

When manufacturing lives in your ERP, there's no data sync between systems. Sales orders automatically create manufacturing orders. Inventory updates in real-time as production completes. Costs flow to your general ledger without CSV exports. Personalization data routes directly from checkout to shop floor equipment. You eliminate double data entry, sync delays, and integration headaches.

How does personalization routing actually work?

When a customer personalizes a product at checkout, that data becomes part of the sales order. If the product requires manufacturing, Fulfil automatically creates a production order with those personalization details attached. Your laser engraver or embroidery machine pulls the text via API. Your assembly staff sees which add-ons to include. QC inspectors verify the finished product matches the customization specs. The customer's input flows end-to-end with zero manual typing.

Do I need manufacturing if I'm just doing kitting?

Yes. Kitting is manufacturing. When you combine 5 individual SKUs into a gift set, you're consuming inventory and creating a new product. Without manufacturing capabilities, you have to manually adjust inventory for all 6 SKUs. With Fulfil's BOM system, you define what goes into the gift set once, then production orders handle all inventory movements automatically. Plus you get accurate cost tracking for the bundle.

How long does it take operators to learn the production app?

Most operators are productive within hours. The mobile interface shows them three things: what to build next, where materials are located, and what customizations to apply. They tap 'Mark Complete' when done. That's it. No training manuals or complex workflows. If they can use a smartphone, they can use the production app.

Can Fulfil handle complex multi-step production processes?

Yes. Define routing steps for your production process: Cut, Emboss, Stitch, Finish. Assign each step to a work center. Track materials consumed and labor time at each stage. Use nested BOMs for sub-assemblies that become components in larger products. Cost tracking accumulates through all production stages, so you know exactly what each finished unit costs including all labor and overhead.

See how manufacturing fits into your operations

Our team will show you how Fulfil handles your specific production workflow, from order capture through finished goods.

Request a Demo