PO Acknowledgement
The 855 PO Acknowledgement is your automated confirmation that you received and accepted a retailer's purchase order. When you process an 850 order in Fulfil, the system automatically sends an 855 back to the retailer confirming you got the order and will fulfill it.
Request a DemoWhat's included in an 855
The 855 confirms order acceptance and can indicate any changes or issues
Confirmation Details
- Original PO number reference
- Acceptance status (accepted/rejected)
- Acknowledgement date and time
- Vendor order number (your internal ID)
Item Status
- Confirmed quantities per item
- Expected ship dates
- Out-of-stock or backordered items
- Substitutions or changes
How 855 works in Fulfil
Fulfil automatically sends 855 acknowledgements when you accept orders
You receive 850 order
A retailer's 850 Purchase Order arrives in Fulfil and creates a sales order ready for review.
You accept the order
When you process the order in Fulfil (checking inventory, confirming quantities), Fulfil generates the 855 acknowledgement.
Fulfil sends 855
The 855 automatically goes back to the retailer via EDI, confirming you received and will fulfill the order.
Retailer is notified
The retailer knows you got their order and won't call to check if it was received. Their system updates the order status automatically.
Why 855 matters for your business
Professional communication
Major retailers require order acknowledgement. The 855 shows you're a professional vendor who confirms orders promptly—retailers expect this level of communication.
Prevent phone calls
Without an 855, retailers don't know if you received their order. They'll call your customer service team to check, wasting time on both sides. The 855 prevents these unnecessary calls.
Flag issues early
The 855 lets you communicate if items are out of stock or quantities need adjustment. This allows the retailer to make decisions early instead of being surprised when shipments arrive short.
Meet compliance requirements
Most major retailers require 855 acknowledgements within 24 hours of receiving an 850. Fulfil ensures you meet these requirements automatically.
Related EDI documents
The 855 Acknowledgement works with other EDI documents